Credit Collection
The expert team of Credit Collection Professionals at "MN Enforcement Service Pvt. Ltd." help Banks & Financial Institutions with a comprehensive range of B2B (Business to Business) Credit Collection Services. These services include everything from Light & Heavy Vehicle Finance to Machinery Finance and Consumer Durables. In addition, our range of expertise extends to collecting loan accounts in soft buckets in all the products including but not limited to Auto CV, TW, BL, PL, CREDIT CARD, MBL, CD, HL and so on.
We understand the specific needs of our clients and customize our collection process with appropriate procedures, including face-to-face negotiations when required. Our collection agents are accomplished negotiators and most often succeed in securing difficult past dues through intelligent negotiations.
A large number of businesses are facing a financial crunch like situation and impacted business growth as a result of increasing debts. Complex credit collection issues can often lead to decreased cash flow, preventing companies from achieving crucial business goals.
How We can benefit your business: We Help You To Improve Your Corporate Cash Flow By outsourcing the debt recovery process to us, you are able to focus on your core business. We work closely with you to achieve the outcome you want. Your Customer Relationships Will Be Maintained With Greater Care Service Matches To Your Business Requirements
Debt Recovery
We offer comprehensive and speedy solutions for every stage of the debt collection and recovery cycle to all types of Banking and Financial companies. Thus, no matter where your debtors are located, our expert team of debt recovery agents are skilled at locating and handling clients in the most professional yet persuasive way..
Your priority and productivity is the bottom line for us. It is for this reason that MN Enforcement is known as being a One-Stop solution for the entire Debt Recovery Management cycle.
Our highly accomplished team of debt recovery attorneys understand client needs and are quick to provide focused, result-oriented, workable and ethical solutions with high success rates that ensure strong relations with customers as well as debtors
The thing that sets our debt recovery services apart is the fact that each client case is handled in a dedicated and different way, so no one thumb rule applies to the other. In addition, our professional and business-oriented solutions and approach ensure speedy and consistent cash flow for our clients, helping them with business growth.
How We can benefit your businessWe Help You To Improve Your Corporate Cash Flow By outsourcing the debt recovery process to us, you are able to focus on your core business. We work closely with you to achieve the outcome you want. Your Customer Relationships Will Be Maintained With Greater Care Service Matches To Your Business Requirements
Sales & Marketing
MN Enforcement world-class BPO solutions tailored for businesses looking to optimize operations, enhance customer experience, and scale efficiently. With expert teams and cutting-edge technology, we drive results that matter.
End to End Sales Outsourcing Services through tele-calling for Personal Loans, Credit Limit, Two Wheeler Loans, CD to PL, Balance Transfer, General and Health insurance and Cross Sell
We also provide support for Sales documentation (KYC).
Customer Service
Complete customer relationship management through inbound customer service for application status check, updating account details, payment center, raising service order for foreclosure, rescheduling, insurance operational delivery services and escalation management.
Real-time coordination with client for process update and support
Use of client's CRM for checking status, account statement, account details, raising service order, claims support, pre-policy scheduling and updating notes
Channels : Voice, Email, Web Chat
Digital Verification
High end online Contact centre & having capability for Welcome Calling (Inbound & Outbound)
Digital Video Verification along with e-KYC facility and services
Case Investigation through Digital (Video) mode along with Physical Verification Separately if required
Pre-Policy (PPMC) along with Videography
Digitization service along with Quality Checks
Machine learning and Rule based Systems for UW & Profiling – Upcoming Service
Backend Services
Health & Accident Insurnace: Policy inception, Enrollment, Claim processing & Settlement, Cashless helpdesk
Reconciliation: Bank Reconciliation, Mutual Fund Reconciliation, Vendor Reconciliation, Inter Company Reconciliation etc.
Retail Lending: CKYC generation, Repayment Management, Receipts Management, Loan servicing, Wealth Management, Customer operations
Quality Assurance: Process Drafting, Quality check, Observation reporting, Process Improvements, Dashboard presentation review
100%
Successful StoriesGetting ready for upcoming trends in the industry
Our key area of focus has been Employee Retention. The fact that our collectors have been with us from the very early days and continue to be the strongest pillars for our company as well as dependable go-to resources for customers, in itself speaks volumes about our efficient and strong team handling.
Our Leadership
Our key management personnel are having more than twenty one years of experience in business related to collection & recovery activities, which includes co-ordination with the Recovery staff & Bank officers related to recovery.They also have business administration experience, which includes co-ordination with clients & office team regarding smooth functioning of organization
Quick & Faster Rate Of Recovery
Our enthusiastic, professional and result-oriented team of experts are committed towards providing round-the-clock debt collection and recovery solutions for quick actions and faster rate of recovery.